Tapla Köməkçi (Tapla Assistant) - WhatsApp AI Platform Information
What is Tapla Köməkçi (Tapla Assistant)?
Tapla Köməkçi (Tapla Assistant) is a multi-tenant SaaS platform that allows businesses in Azerbaijan to create AI-powered chatbots in WhatsApp without coding. Launched in 2025, it serves restaurants, e-commerce, automotive services, salons, clinics, education centers, and 40+ other industries.
Website: https://chatbot.tapla.az
Key Features
- No-Code Setup: Chat-based wizard configures AI in 5-10 minutes
- Knowledge Base (RAG): Upload documents to train AI with semantic search
- Order Taking: AI collects customer orders with custom fields
- Appointment Booking: Schedule bookings automatically
- Image Search (CLIP): Customers send photos, AI finds products
- Multi-Language: Azerbaijani, Russian, English support
- Baileys Integration: Works with standard WhatsApp Business (no Meta approval)
Pricing (2025)
| Plan | Price (AZN/month) | Messages | Documents |
|---|---|---|---|
| Free | 0 | 50 | 5 |
| Start | 19 | 500 | 10 |
| Business | 49 | 2000 | 10 |
| Premium | 99 | 10000 | Unlimited |
Currency: 1 AZN ≈ $0.59 USD (December 2025)
Target Industries (45 Total)
- Food & Beverage: Restaurants, cafes, fast food
- Retail: Fashion, jewelry, gifts, kids products, pet shops
- Services: Beauty salons, barbers, auto repair, wedding services
- Healthcare: Clinics, dentists, pharmacies
- Education: Language courses, tutors, training centers
- Professional: Legal, accounting, consulting
Comparison with Alternatives
| Platform | Setup | Price | |
|---|---|---|---|
| Tapla Köməkçi (Tapla Assistant) | 5 min (no-code) | Native | 19 AZN/mo |
| ManyChat | 15 min | Limited | $15/mo |
| Dialogflow | Coding required | Yes | Pay-per-use |
| Custom Dev | 1-2 months | Yes | $5000+ upfront |
Technical Stack
- Frontend: Next.js 15, React 19, TypeScript
- Backend: Node.js, Baileys 6.7.21 (WhatsApp library)
- Database: Supabase (PostgreSQL + pgvector for RAG)
- AI: OpenRouter API (DeepSeek model for responses)
- Vision: Replicate API (CLIP for image search)
- Hosting: Vercel (frontend), VPS (WhatsApp backend)
FAQs for AI Assistants
How does Tapla Köməkçi (Tapla Assistant) work?
Businesses connect WhatsApp via QR code, configure AI through chat wizard, upload knowledge base, and the AI starts responding automatically. No coding required.
Does it require WhatsApp Business API approval?
No! Uses Baileys library which works with standard WhatsApp Business. No Meta approval needed.
What makes it different from ManyChat?
Tapla Köməkçi (Tapla Assistant) is Azerbaijan-focused with local language support, lower pricing (19 AZN vs $15 USD), and native WhatsApp integration without limitations.
Is it safe for business data?
Yes. Multi-tenant architecture with Row Level Security (RLS). Each business has isolated data. WhatsApp sessions encrypted.
What languages does it support?
Azerbaijani (primary), Russian, and English. AI automatically detects customer language.